Return & Refund Policy

Thank you for shopping at ZENTRA. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with tags attached.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment within 5-7 business days.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Exceptions

Custom orders and personalized items cannot be returned or refunded unless they arrived damaged or defective.

5. Contact Us

If you have any questions on how to return your item to us, contact us at Mr.deepnawal@gmail.com.